Frequently Asked Questions

Everything you need to know about your Lullabellz order and hair transformations.

How do I choose the right hair extension shade?

We offer a free color matching service! Simply send us a photo of your hair in natural light, and our experts will recommend the perfect match from our range of over 30 shades.

What is the difference between Synthetic and Human Hair extensions?

Our Premium Synthetic hair is pre-styled and ready to wear with a natural-looking finish, while our Luxury Human Hair can be heat-styled, dyed, and treated just like your own hair for ultimate longevity.

How long does shipping take?

We offer Next Day Delivery options for UK customers. International shipping typically takes 3-7 business days depending on the selected courier and destination.

Can I return my order if the color isn't right?

Yes, we accept returns within 14 days of receipt, provided the hygiene seal is unbroken and the packaging is intact. For health and safety reasons, we cannot accept opened hair products.

How do I care for my Lullabellz hair extensions?

To maintain their glow, we recommend using our specialized Lullabellz Shampoo and Conditioner. Avoid excessive heat on synthetic fibers and always detangle gently using a wide-tooth comb.

Which payment methods do you accept?

We accept all major credit/debit cards, PayPal, and buy-now-pay-later options including Klarna and Clearpay for flexible installments.